Shipping policy
Thank you for shopping with Label Ragam. Below are the terms and conditions that constitute our Shipping Policy.
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Order Processing Time - All clothing orders are processed within 3 business days (Monday through Friday, excluding weekends and major holidays).
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Domestic Shipping Rates & Estimates - Shipping charges for your order will be calculated and displayed at checkout.
- How to Check the Status of Your Order - When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. If you haven’t received your order within 15 days of receiving your shipping confirmation email, please contact us at label.ragam@gmail.com with your name and order number, and we will look into it for you.
- Shipping Restrictions & Address Accuracy Please double-check your shipping address during checkout. Label Ragam is not responsible for packages delivered to incorrect or incomplete addresses provided by the buyer. Address corrections can only be made prior to shipment dispatch.
- Damaged if your order arrives damaged, please do not accept it as we will not be responsible for it.
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Reverse Pickups & Return Shipping We aim to make returns and exchanges as seamless as possible by providing reverse pickup services where available. However, in cases where your pin code is not serviceable for reverse pickup by our courier partners, you will be required to ship the product back to us at your own cost and risk. Please ensure the item is securely packed and sent via a trackable shipping method, as Label Ragam is not liable for self-shipped packages that are lost or damaged during transit.
Contact us if you have any further questions regarding shipping, please reach out to our team at label.ragam@gmail.com
We partner with reliable third-party logistics and courier services to handle order deliveries and reverse pickups. While our team is always dedicated to assisting you throughout the shipping process, please note:
Delivery personnel and timelines are managed directly by third-party courier services. Certain operational delays, weather disruptions, or attempt failures are beyond our direct control. For privacy and security reasons, delivery agents directly contact only the recipient provided on the order. This may limit our direct intervention in real-time delivery attempts.
Support Assistance: If you encounter any delivery issues, please reach out to our team at label.ragam@gmail.com, and we will coordinate with the courier partner on your behalf to help resolve the issue as swiftly as possible. We appreciate your patience and understanding in such situations.